Purple Embroidered Kurta Set with Gold Thread Work

We ship worldwide from our UK warehouse via Royal Mail, DPD, Evri, DHL, and UPS—aiming 95% on-time delivery for 20% CSAT boost. 

1. Rates & Times

   - UK Standard: £3.99 (3-5 days, free over £100). 

   - UK Express: £5.99 (1-2 days). 

   - EU: £12.99 (5-7 days). 

   - USA/International: £19.99 (7-14 days, duties extra). 

2. Processing

   Orders ship within 1-2 business days (bestsellers in-stock). 

3. Tracking

   Email confirmation with link—monitor via account. 

4. Restrictions

   No PO boxes; some countries restricted (check cart). Lost packages? We reship or refund post-investigation (rare: <1% rate). 

5. Sustainability

  Eco-packaging used—carbon-neutral options Q4 2026.

At Glamsuttra, we stand by our timeless glamour 95% customer satisfaction guaranteed. Our policy complies with UK Consumer Rights Act 2015: 14-day cancellation window, plus 30-day returns for change-of-mind. 

1. Eligibility

   Items must be unworn, tags attached, in original packaging. Excludes custom/sale items (final sale). 

2. Process  

   - Notify us within 14 days of receipt via hello@glamsuttra.com or account portal. 

   - Return within 14 days post-notification (total 28 days). 

   - Use prepaid label (£5 deducted from refund) or your carrier. 

3. Refunds

   Processed within 7 days of receipt (original method). Full refund including standard shipping; exclude express/returns costs. Faulty items? Full refund + return shipping covered. 

4. Exchanges

   For size/color: Free first exchange (UK only). Contact support for label. 

5. International

   Duties non-refundable; returns at your cost. 

6. Timeline

   Expect refunds in 5-10 business days post-processing.